Order: BO43153 like picture.
About a week after ordering:
sales@rmbearings.co.uk kirjoitti 23.2.2024 kello 16.11:
Good Afternoon Jari
To send your order DHL are charging £30.00, so to send your order there is a difference of £12.00 to pay.
If you wish to continue, I can send you a PayPal invoice.
Let me know
Thanks
Gill
Hello
How is this possible? I paid the amount indicated on your website. Isn't that right?
Regards
Jari
This is the price DHL are charging because of location. I can send by Royal Mail International Tracked for no extra cost.
If you wish to proceed, let me know.
Thanks
Gill
About three weeks after the order:
sales@rmbearings.co.uk kirjoitti 8.3.2024 kello 14.15
Good Afternoon
We have received your order back from Royal Mail today.
They have returned item with a ‘Do Not Fly’ label attached, as they are saying the goods enclosed are not permitted to fly.
These as you know are just bearings so unsure why this has happened.
I have processed your refund, I will have to raise a claim with Royal Mail to try to get a refund for the postage charge.
Many Thanks
Gill
Hi
Are you still trying to send the bearings or refund the money? I want to know. I've been waiting for them for over three weeks now and I need them soon!
Best regards,
Jari
Hi
I processed your refund on Friday.
Sorry we could not help
Thanks
Gill
So after three weeks of waiting I got nothing. Luckily I got my money back. Before placing the order, I asked if you could ship to Finland. Was told no problem. That's why no stars for the order. Because it didn't work out. The only thing that got one star was that they answered the email. It is very difficult to recommend you to anyone.
Best regards
Jari Leppänen
1 month ago
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