Delivery awful - carrier doesn't know what it's doing. Phoned on Friday and confirmed delivery for the following Monday. Waited in and around 2.pm an e mail arrived asking me to contact them to arrange delivery! I phoned to see what was going on and they blamed it on an ongoing "technical error." but they couldn't now deliver that day as promised.Re-arranged for the following Friday. At around 12. I phoned as they had promised an early delivery. Again got the story of a technical error, and that unfortunately my goods had not been loaded - I pointed out that if this was the ongoing case they could have used a pen and paper. They did then load a lorry and deliver the goods, albeit quite late in the day No problems with BBQ World as when I spoke to them prior to ordering they were friendly and helpful, but then completely let down by the carrier