After receiving an email telling me about my order , the link on said email was directing me to the wrong delivery company ie DHD instead of DHL . This meant I had no knowledge of when my delivery was coming . When I called BBQ land to ask for help , I was told I was wrong about the link and that there was nothing they could do … In fact they hung up on me !!! After several attempts I found who was delivering the order and when . Only for the driver to turn up earlier then stated and he left no calling card …. So back to square one … Rang bbqland to ask for help… no answer ..!! Had to take the following day off work to wait in for delivery as I had no other choice… My item is great 10/10 BBQ Land customer service 1/10 Will I use them again …. NO