Never again will I use BOD I have used this company in the past with a fantastic experience, but following my latest experience I will not use them again. I ordered a bathroom suite from them and they wanted to compete with a price I had from another local company which is fine. Big mistake by me on the day ofthe agreed delivery they rang me mid morning to tell me they would deliver the following day, I said no chance as I had already removed the customers bathroom they said they would ring me back straight away, I finally rang them at 4pm after not hearing anything I was told a load of excuses. Eventually they agreed to deliver the following morning this left me 2 wages out of pocket. When they did deliver they blamed there supplier. When I unpacked the furniture they were from 2 different companies and were a different shade, once again I phoned and after several calls they agreed to Change the unit however the new unit was not the size I ordered they clearly wanted rid of old stock because the WHB had its waste etc fitted. I am totally disappointed with this company and will never use or recommend they to anyone ever again. This experience has cost me about 1 1/2 days wages for two people analysis they can say is I hope you will use us again ha ha I would rather use Wicks