Yes if only I'd read the other review sites I too like many others here would never have bothered to order goods from Bath Panel Store and Gold Tap Store. I've tried all the usual channels to contact them but it seems they don't like talking or replying to emails, I can guess why having now read the other reviews here! Goods bought and paid for and even sent (after a long delay) which ain't bad looking at some cases here at least I got my order, shame it wasn't what I ordered but at least I got something! How I might return it and get my money back seems unlikely so far being as they won't answer my emails! So I've took my complaint to Sage the people that are happy to take your cash and hand it right to them to continue causing more headache and trouble!! So yes in short don't waste your time and money with these jokers who clearly have never heard of customer service!!!!