This is the second year that I have used your company to send a Xmas present to my father in England from Australia. He received the present pretty quickly but he had no idea who it was from. I did use your message box to append a Christmas greeting but he said there was no card/details attached. He is nearly 90, and may have missed the message card but it wasn't obvious to him if it was there! With an aging population in England (and Australia), maybe you should make the message cards stand out and be very obvious, particularly for older people. I would imagine that most of your clientele is corporate based and my feedback is relevant to a small customer base. Keith Camish k.camish@outlook.com