When we bought the draws online we expected the same service you get from the shops. I ordered on 20/02/16 and did get delivery until 01/03/16 when the web site ready for immediate delivery. We were contacted by your sub-contract delivery driver to say the day he was coming and on the day he rang and said what time he was coming, when he turned up he informed my wife that it was only a kerbside delivery and not in to our house my wife started panic thinking it would be left outside until came home from work she manage to get into our garage with help from the driver. This not the sort of service I would expect from a furniture retailer