Anonymous
I wish I had read these reviews before I purchased items off them. Same issues as all the others. On my first order I bought dining chairs, even though the website said in stock they werent! I then had to wait 2 months for delivery. A week before delivery was due I received an email saying there was going to be a further delay. After writing a snotty email I then got contacted to say they email was an error. After giving them the benefit of the doubt I then ordered 2 coffee tables. On the day of delivery I received a call to say that the leg on the small table had fallen off while being loaded onto the truck, and stock wouldn’t be available for 2 months!!!!! Stupidly I stuck with it, have received the table today and found s fault with one of the legs!!! Stock is not available now for a month and a half!! They then said they would offer me £20 GW, which is just rude. They would rather lose me as a customer, spend the money on covering half the country to collect them, then give me a sensible offers. To make matters worse the customer service team can’t arrange collection and refunds for online purchases so I now have to wait for them to call me, and apparently they can only contact them internally by form!!! They are a joke, don’t waste your time, I should have listened to the alarm bells!!
5 years ago
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