They are complete nightmare, joke. I haven't got any more words to describe this company. Nearly 3 weeks ago bought a lot of furniture from them for only one reason - I have been promised my delivery date will be 30th of July, which is 3 weeks after I bought the stuff. Guess what? At around 3pm I rang them asking is the delivery man still coming today, the answer knocked me off my shoes - NO, you are not even on the delivery list not just for today, but following week as well. The lady on a phone just said - you are too far from our warehouse (45 min drive) and it has to be booked as long distance delivery. That's was a complete joke! She said the only she can do is book me in for week commencing. I said - ok, I have no choice, please do. And funniest thing was she said someone from their delivery department will contact me next day in a morning to confirm delivery day - no one didn't! I have tried to ring them ,but unfortunately had no luck for someone to answer my call. Guys, stay away from this company, they are absolute pain. Now I will chase them for a refund as cant get my furniture.