G Smith
There's always something goes wrong when I buy from you. Last time it was quality ( you sent me a sofa which literally had a hole in it) and this time it was delivery. Why did you quote me a lead time, which is actually the date the item is delivered to you, not to me? This is quite useless to me. At the end of the waiting period, you have some furniture, and I have ... well, nothing. Which caused me to complain, which resulted in an explanation of your supply chain process, which i honestly don't care about, at all. Just please, in future, quote me a lead time for delivery like everyone else in the world. Then I will be happy and not have to complain about a late delivery.
1 year ago
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