I noticed after delivery, one of my swivel dining chair legs was not screwed on correctly, a screw was at a slant but not attached to anything. I called to ask if i could use the care plan for someone to come out to repair the chair and sent pictures by email. I was told it was a small job and i should dismantle the chair legs and swivel attachment to release the slanted screw and screw them in the correct way. I did not have the right tools for this had to go out and buy them to do my own repairs. I must of been misled when i was sold this care plan. What does the care plan cover me for then?