I’m afraid not the best experience so far. Too good to be true that the wardrobes we ordered arrived 4 weeks before the estimated delivery date. When they were fitted they had the incorrect doors on them and actually were not fitted properly. We had ordered mirrors. These were not. I flagged with the fitters and were told it was not their problem and it was the best they could do leaving us with some packing to put under the wardrobe which as heavy as it is was almost impossible to lift to do this. I raised the incorrect doors with the salesperson to be accused of ordering the incorrect product and told her I had photographs of the product when I ordered it! No apology for this I was made to think they were doing me a favour. Then offering me money not to have the correct doors. Raising the fact that the doors were not fitted well and in fact were getting worse had an email saying that not to worry as these were being disposed of, suggesting that the doors running on a drawer handle which wasn’t being replaced was in fact my concern. Still not had replacement correct doors
1 year ago
Barker and Stonehouse has a
4.4
average rating
from
2,269
reviews
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