The after sales service which I received was simply awful. There were huge delays to the delivery of my order even though I had paid in full well over a month prior. There should be copious notes on the companies files regarding how it was dealt with but the key points were that B&S admitted they had made repeated mistakes but then proceeded to lie to me on various occasions. I was promised contact but had to make multiple phone calls over a number of weeks myself to make any progress. Ultimately I received some level of retrospective discount on my order but even this was carried out in such rude manner that I have no desire to use the company again in future.