Mrs Patricia Reece
I was tempted by their Rewards account so signed up last November. The first time that I wanted to make an online payment it was refused because i needed a card reader, which was not pointed out to me when I opened the account. I ordered a card reader that took nearly 2 weeks to arrive. I followed the procedure again to make a payment on line and an error message appeared to say that "I did not have an account from which a payment could be taken"! I sent a secure message to Barclays who kindly pointed out that they were aware of the error!! Why I was not told about the problem, without needing to contact Barclays, they could not answer. "Customer Service" said that the issue "could probably be resolved" but I must phone their team. Pathetic.
1 Helpful Report
Posted 10 months ago
Barclays is rated 1.49 based on 247 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial