Just too share my experience at Barclays bank my nan wanted too close her account down and ask me too go with her am her granddaughter as my mum has passed away and her son is in Australia firstly they kept us waiting 2 hours saying we trying too contact head office then she kept saying I’ve got too ask my Manager By this time it was about too close so they ask my nan too go to gilling ham the next day and they would help her then by now my nan wasn’t ever happy all she wanted to do was close her bank so off we went the next day my nan gets a knock at the door it the police asking if she was ok and was she being Bullied In too handing over her money too her career my nan replied I don’t have a carer And no am not being bullied in too handing over money they ask my nan for my names address and telephone num and said they going to ring me . My nan told the lady at rainham bank who I was and I was calling her nan they twist thing make up lies I think every one should stay well away from Barclays Bank coz if u want to close it they call the police on u I will be taking this matter to Citizens advice I think it disgusting how we got treated