Thomas Rowley
Appauling. I've been in an overdraft for the best part of a year now. I now have a full time job, and get paid weekly. They looked at me like I was scum. I went into the Hanley Branch today and asked them if I could have some breathing space with my charges, as in 12 weeks I can clear my overdraft. The only advice I got was a phone number. They didn't even think about putting my charges on hold. It's disgusting. I then went into Natwest, explained my situation and within 40 minutes they opened up a savings account for me, an account that lets me withdraw money . All of my wages are going into this new savings account now, and I'll pay my overdraft as and when. Once my overdraft is paid for - I want nothing to do with Barclays again
6 years ago
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Barclays has a 1.4 average rating from 742 reviews

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