THOMAS DURSO
Trying execute a balance transfer 0% offer has been the worst customer service nightmare imaginable. I was told a cash advance option was not available. The next day I received the blank 0% check in the mail I call to find the available balance, wrote the check and deposited it. The check was returned putting me in a huge overdraft. I tried again to execute the transfer over the phone. Went through the validation process with a half a dozen security questions , responding to the outgoing call. I was told the transfer was validated and in process. The next day, the account had a restriction, I again validated the transfer. Again, today, another call, another validation. the customer service staff is poorly trained, speaks unintelligible English. I was left a message with a call back number that was simply a mumble. I'm done with Barclays. Service every where stinks. Barclays has raised the poorness of service to a new level. Fire some one. I wanted to speak to a manager and was told it would take 24-48 hours to get a call. Unacceptable
3 weeks ago
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Barclays has a 1.4 average rating from 739 reviews

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