We used Baltic Travel for the first time for a self drive tour of Denmark and their help and assistance was fantastic. We were quite fussy on our choice of hotels but they made sure our wishes were accommodated. Some things are always outside of anyones control - turned up to Manchester airport to find our flight to Copenhagen was cancelled and they were trying to re-route us via Athens! Despite the early hour, one call to the 24 hour helpline saw us rebooked on to a later direct flight + they notified the car hire company and the hotel that we would be very late (but not as late as going via Athens). Many thanks to Laura for her timely and friendly assistance. Would happily recommend Baltic Travel to anyone else. .