less than zero customer service Once i had to buy a monitor from Ballicom, i rang before place an order and requested them to deliver other address than crad registered address, the customer services lady agreed to send different address rather than card registered address. I placed an order and paid straightway from my debit card. After taking my money, I received a phone call that we couldn’t ship your order to any other address : HOW POOR I said NO WORRY please can i have a refund. A lady said YES. Next day, I phoned to their office, a man answered in a rush. He said, we haven’t charge your debit card : HOW POOR Today, I saw my bank statement, it shows ballicom.co.uk taken out of £218.55 FANTASTIC, what a service really. I called again, again a man answered in rush and put me through to a lady. She HOLD me about 1/2 an hour. After holding me, She said, I AM NOT SURE HOW TO ISSUE A REFUND, shall i ring you back. WHAT A CUSTOMER SERVICE. I waited their phone call for whole day that day but noone called. After 2,3 days struglling, they issued refund and i receive my money after 10 days. After 10 days for nothing. Originally Written On Unbeatable.com By A Rashid