Jack and the team provided a very personal and detailed service for our holiday to Croatia in September 2023. We were very impressed at how comprehensive the service was and even more so because it seemed to happen without us asking for many of the details. So from plane tickets and reserved seats, to details of each hotel, to transfers from and to the airport in Split, tickets and times for each ferry crossing between Split and Hvar. This truly was a "complete package" and provided in such a personal manner. All of my contact has been over the phone and emails and this has worked out extremely well. The team at Balkan Escape could not have been more helpful. Many thanks and I hope it will be possible to plan another multi-centre holiday with this company again in the future