"Quality of bags has changed and now seem a lower quality, now dispatched by post and not courier, no response to emails, and no free roll as promised to compensate for damaged goods received in my previous order. A very poor service and I will be looking for an alternative source."
Hi Duncan. You haven't actually ordered any bags, only rolls, and although the material appears to be thinner, it is actually a new film that is stronger. We despatched your goods via Royal Mail as you complained about courier last time!