Whilst the products received were excellent, the customer service is absolutely shocking. The people on the phone are abrupt and rude. The manufacturing time is also misleading. On the website it states 3- 5 days but when you have placed your order and paid for the products you are told that the wait time is longer - potentially up to 10 days - this is a quite the difference! When I pointed this out to the person on the phone, I was then told that they cannot change this on their website - nonsense!! And not even an apology! It's misleading and dishonest. A shame as otherwise I would be recommending the company for their products - but definitely not for their customer service!