BOILER COVER. Avoid at all costs. Took out a policy on 21 FEBRUARY and still I'm not covered. Long story short - 1st engineer failed to inspect most important part of system but told me everything was in order. Following a formal complaint which was upheld, a 2nd engineer from a different company was dispatched. Stated he had fully inspected system and all in order. Hearing nothing I contacted Aviva who confirmed all in order and cover commenced. 6 WEEKS LATER - a letter asking me to contact them re issues. 2nd engineer has filed a report citing issues with my boiler despite lying to me saying all in order. What is wrong with these people. 2nd formal complaint made nearly 2 weeks ago and not a phone call or e-mail to even acknowledge receipt. So 3 months further on and still no cover in place!!!! How difficult does this need to be. Should point out that British Gas have serviced this boiler for many years without issue. Wish I had never left them. Investment portfolios with Aviva about to be moved - if they can't get a simple boiler policy correct, what chance do I have of a portfolio being correctly managed?.