Firstly, the ordering process was straightforward and the delivery was super quick and the product beautifully packaged. Unfortunately, after fitting to my car I realised the part delivered was not what I expected when I ordered. However, I am leaving this 5-star review because the way the issue was dealt with was exemplary. Simon Parker contacted me immediately I raised my concerns and arranged a refund really quickly. The communication was friendly and efficient. For these reasons I would be very happy to use this company again and have no hesitation in giving AutoAirConParts a wholehearted recommendation.