The whole experience of dealing with this catastrophe of a company is stressful and infuriating. They are so arrogantly dismissive of customers they make British Gas look slick and caring. I feel they are going bust. Their website is faulty and unhelpful They NEVER answer the phone. They DONT respond to Twitter request Email response is by AI and so fails to respond to a complaint. Not one attempt in calling them has been less than 50minutes I have driven fifteen miles and sat outside one of their depots only to have their own technicians agree absolutely with everything above and to confirm that they have the same problems with them. If you have any other options for glass replacement then you must use it, you really have to avoid engaging with this company. They haven’t yet fitted my windscreen. Non existent customer service. They make me feel like mishandled baggage.