After ordering 1 litre of aqua coat on 05/04/20 I am yet to receive the order (21/04/20). I understand that these are extremely challenging times for businesses and mail order products are expected to be delayed. However, taking into consideration free delivery is stated to be between 3-5 working days I find it astounding that I am yet to receive anything, not even an update/apology regarding the delay. For the sake of comparison, I also recently ordered items from a company in Germany, paid standard delivery, and received my parcel within 3 working days. I love using auto finesse products and have always been a big fan of the brand, recommending products to friends and family. Unfortunately, I think this order will be my last and I am unlikely to be speaking highly of the brand again any time soon.