Boots eventually arrived but only after nearly 3 weeks and wondering if my order had been lost or something as there was no tracking updates and no replies after i emailed. Was just about to try calling as a last resort when i finally got an email that they had been dispatched, after that they arrived the next day. When they arrived there was some damage/error where the sole is sealed, there was a gap that shouldnt be there. Considering the almost 3 weeks it took to get to me in the first place i thought there wouldnt be much point in attempting to get it fixed/ a replacement as they might not arrive for another month and it wouldnt be worth the hassle so i just glued it shut myself. To be fair the boots are fine otherwise, fit well, look cool, fairly comfy, etc. But definitely would expect better delivery times and customer service.