I needed a good office chair quickly, having just started working from home. I ordered a chair from Atlantis but was very quickly and politely emailed by Rachel to apologise that the chair was out of stock and to suggest another chair. Although it was a nice chair I did not feel it was exactly what I wanted. I called Atlantis and Joel was able to listen to what I wanted and suggest a suitable chair at the same price, even though it was a better chair that he was offering. Although it was well into the afternoon by the time I got back to the company, Joel said the chair should be with me by the next day, but may take up to 48 hours due to Covid19. In fact the chair arrived first thing the next morning. Joel's suggestion of chair was perfect, it was easy to assemble, has good support and is very comfortable. All in all excellent customer service all round and a great purchase. I would highly recommend this company and I will be straight back if I need anything more.