Like Pete I would give a minus if that were possible. Aspect cancelled on me twice recently. When the engineer finally did arrive (a subcontractor) he come 90 minutes later that advised and had been sent by Aspect to the wrong address. You then have to wait 3 days for a written report by which time they have already taken you money. I have tried to query the engineer's findings and time-keeping but you are not allowed to speak to anyone other than an operator. They never get back to you and each time you call you have to explain the entire issue all over again. They told me to email them but they didn't reply to that either.