UNAUTHORISED CHARGES - POOR WORKMANSHIP - DONOT GIVE YOUR CREDIT CARD NUMBER. I booked an appointment with Aspect to have an electrician to check that the installation of a Ring door wired that I had installed the previous day was safe and to install an 8v to 24v transformer, as although there was power at the door, the Ring doorbell was not working. Looking at the instructions on the Ring website, the transformer needed to be changed due to the voltage. When the electrician arrived, he had already an extremely negative and poor attitude and he even told me he had a bad day. I proceeded to explain that I had installed a Ring Doorbell but although there was power going to the bell, it was not working. I explained to him, that the Ring website was saying that I needed to change the transformer due to the voltage, he looked puzzled, so I asked him if he had already installed any Ring wired Doorbell. I showed him the transformer and the enclosure that I bought, and he finally decided to install them. He also went to the doorbell itself; he opened the doorbell and although the wiring was extremely short and there was not enough copper as the wiring was old, he did not bother to fix them, despite having called him to check that the doorbell installation was correct. When he initially installed the bell transformer to the fuse board, the Ring bell wORKED for 10 minutes working but when I proceeded to set it up, the electrician went to his van and when he came back, he rang the bell and he told me it was not working. I thought it was the Wi-Fi connection, so I proceeded to pay him and he left. On closer inspection just when he was driving off, I realized that there was no longer power on the Ring bell. The electrician did not even bother to stay and double-check if it was due to his poor workmanship as he did not do his due diligence during all the installation process. When he already left, worried about the safety of his doorbell and transformer installation, I went to the fuse board and I disconnected the switch for the doorbell as when I touched the transformer it was too hot. I also went to the doorbell itself and I saw that when he had opened the doorbell, he had affected the wire connection. On the same appointment, I also asked him to check a switch in my bedroom which faceplate was not flushed. He proceeded to open it and told me that the earth cable was not in the correct position but although he could have put it right, he closed the faceplate and tighten it up without placing the earth wire in the correct place. After the electrician left, as the doorbell had stopped working, I proceeded to call Aspect to ask to send an electrician the following day, because I believed the transformer had burned. When the electrician came beck the following day to inspect, he was extremely rude to me and tried to blame me for his poor workmanship. He told me that I had burned the transformer because of the short wires at the doorbell not having been professionally installed. I explained to him that I had called Aspect to check the installation of the Ring wired bell, and that if he saw the short cables on the bell at the door were not safe and up to the standard, he should have extended/changed them the previous day an make the installation safe and correctly. He then started making a fuss of extending the wires as if this procedure was something so unknown and complicated to him. He confirmed that the transformer had burned, and he proceeded to go and buy a new one and he returned to my property. He installed the new transformer again and extended the short wiring at the doorbell itself with some reticence after I asked him, and the Ring doorbell finally worked. However, continuing with his rude and bullying attitude, when I asked him if he was sure that the transformer was the correct one, he told me that he was not taking responsibility because he had bought again the same transformer that I had bought previously. I asked him the reason why he would install a transformer that he was not sure it was correct as this could be a health and safety hazard, and that I was not forcing him to install an incorrect transformer as he was meant to be the professional electrician. During the same conversation, although he recognized that the transformer burned due to him, he was also vindictive and threatened me that he would charge my credit card again if I did not keep silent. He also proceeded to threaten me regarding the bedroom switch that he inspected after I had requested it to him the previous day. He said that I had not had an EICR certificate after I installed it and told me he could issue a notice to me. Funnily enough, this switch was inspected by him the previous day because I asked him to tighten the faceplates and when he saw that the earth connection in the bedroom was not correctly connected, he did not bother to fix it. Before he left, I asked him to certify that his transformer installation was up to the standard, but he again lost his temper and he told me he had repurchased the same transformer as I did, and he was not taking responsibility. He did not inform me of any charge, and he did not proceed to ask me for the credit card 4 first digits or the security number to authorize any further payments and he did not issue any notice to me. On the same day, 23rd of July at 10:52 AM I wrote to Aspect raising a complaint, about the electrician's poor workmanship and I requested that either a proper electrician came to my property and certified that the installation of the transformer and doorbell was correct, and it would not cause me problems in the future or that Aspect would refund me for the £91,80 paid so I could use the money to inspect his installation. After submitting my complaint, almost 2 hours after the electrician left my property, I received an unauthorized charge on my credit card of £102,00 in retaliation for my written complaint. And 2 hours after that charge I received an unjustified Electrical Danger Notification in regards of the switch that I asked him to inspect in my bedroom on the 22nd of July 2021, because the faceplate was not flush. I made a complaint on the 22nd and 23rd of July and the company still have not replied.