Disappointed at the lack of customer service when i queried why every time i send back items they fail to refund the correct amount. Explanation given poor, further inconvenience having to arrange to return an item that they sent to me by mistake and also having to wait for the refund because of their own mistake. Unwilling to resolve in a positive manner and keep fobbing me off. Never had this issue before, clearly some changes being made and not for the better on the customer service front!
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