Very fast service and well packaged, I was pleasantly surprised by the weight and heft of my pullover and matching hat. There is a fragrance to oiled wool which is very comforting and not intrusive. They are really made well with great stiching and thoughtful touches like the thumbholes in the sleeves, which are long enough to roll back comfortably. Toasty warm with a decent amount of wind proofing to wear as a top layer. Sheds a decent amount of water in slight rain but loses no warmth when wet. I expect this combination to outlive me which is scary in a way. Made in the UK with British wool is a fantastic feature and the price? What I'd expect to pay for a top quality garment which is rugged and practical. The question I always ask :- if it was lost or stolen would I buy another? Absolutely is my answer, thanks for such a great pullover!