Honest mistake?! (Unfortunately I am unable to post a review with no stars!) I visited Arthur Kay and Bro Jewellers today to sell 21 pieces of jewellery I no longer want, all 21 pieces were taken into the back room to ‘check’ the carat value on 2 of the pieces, when returned to me, on counting them there were 2 pieces missing, it transpired that 2 pieces had ‘accidentally’ been left in the back room! Also, whilst I appreciate that gold values fluctuate day to day and shop to shop, I was then lowballed on the offer to purchase all 21 pieces by £1200, yes £1200 compared to the first offer I had got from elsewhere only 30 minutes previously, no prizes for guessing that i swiftly left, returning to the first place to sell everything, who I believe would still make a tidy profit no doubt despite paying me £1200 more than Arthur Kay offered Seller / Buyer beware !