From the quotation to the completion of the work and invoicing for payment, all was done with the utmost efficiency. The quotation was very reasonable for the work carried out. With us adding a piece of additional work of an overhanging branch over our neighbour’s property before the due visit, was not a problem, and the quote updated really quickly. (The agreement from the neighbour was emailed to Artemis before their visit.) I was pleased to see the Artemis insurance cover certificate supplied. All tree debris was removed on the same day, and the site left tidy both in the gardens and on the verge adjacent to the fencing on the boundary, where work was done from the highway side. The operatives were both courteous, and treated us like customers, asking if we were Ok with the level reached to cut back the trees. They had all the appropriate equipment and tools. We had received emails and text messages in advance from Artemis, before the day of the work, and all was clearly under their control. We had no concerns at all. It is some years since we used Artemis for tree work, but would not hesitate to use them again. Highly recommended ! R.K. and S.A.K.(Pinner) 22nd July 2021