At the point of considering a door, I rang the company and spoke with a very well informed and helpful person. He obviously knew all about the products and was well placed to advise me on the design that would be most appropriate in my situation. Having made the order, the processes then proceeded exactly as I had been advised. The site inspection/measuring, the deposit, the time for production, the delivery, and the fitting. Everything was extremely professional and the result is a very well-fitting and good-looking door. I would entirely recommend the company. They are straight, thoughtful and efficient.