Shocking! I had to chase my order to start even though I was told via email that I would be contacted within 1 to 2 days. I was told that the delivery might be Friday or the Tuesday?? Explained that I had to work and needed to know a date, very vague and said that he would phone me. He did phone me but said the supplier had not received his request so order would be later!! I was told that as soon as order was in that he would phone me to arrange delivery. Friday I got a call from the driver to say that he was waiting outside my house?? Luckily I was only 10 minutes away. Terrible customer services, felt sorry for the driver as it was not his fault.