Ms S
Not exactly what I ordered Past experience with timberworld online orders have by enlarge been fine, however last experience not so well they sent standard 18mmMdf instead of 18mm mr Mdf although they agreed replace or refund, they insisted that the Mdf was correct and that Medite have stopped dying the mr which distinguishes it from the cheaper brown Mdf I then contacted Medite and asked if this was true they said no,MR Mdf it’s still green in the middle.went back to timberworld/ Arnold laver Oldbury who now say that it kronospan that’s why it’s not green that’s also not true as I’ve had kronospan MR the brown mr and green this stuff was not kronospan MR besides kronospan is cheaper this wasn’t They then sent me a warehouse image of pack which had v313 sprayed on the stack as if that suppose to prove it’s authenticity. The product code however blurred image from what I can make out the codes does not match what’s on my invoice the density of Mr Mdf is very different from the standard brown stuff this definitely was not MR mdf. I have used mr caberwood Medite and kronospan in the past this was not MR Mdf And it’s cost me more in a delivery charge as I have to now order from elsewhere as they will not refund my delivery cost even in partial. I will in future think twice before ordering from them again. Furthermore I used a discount code that timberworld sent me by email After placing order they telephoned me and tried to charge it as outstanding balance I explained it was discount code so they did follow through with order but I now wonder if they intentionally sent the standard Mdf as that is cheaper which would in turn negate any benefits of discount.
1 year ago
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