As timber was ordered by total metre length I gave additional details of the longer lengths needed for my project to make sure I could get the right cuts from it as delivered. When I checked following delivery I had been sent only the specific lengths I had mentioned and not the total length I had ordered. Probably partially my fault for not being clear enough in my additional notes, but as the amount I was sent was less than ordered and paid for I would gave expected this to be queried before delivery. Of course according to the small print I should have checked the order before the delivery driver left, but this is not always practicable and no doubt wouldn't be welcome by the driver if everyone insisted on doing it! One visually checks the quality and if the quantity looks right you trust that you have been sent the amount that you paid for. Next time I will be making the driver wait!