Ordered a bed on the 11th August for 13th November. I was emailed 3 times over the space of a couple of months saying it would be on time. Then I got an email saying it's going to be early, and would come in October, which was great. Although it didn't come in October. It got to the 16th November (3 days after my original delivery date) and I received an email stating that my bed was now coming on the 6th January!!! I complained and they advised me a part of my bed 'was lost in the post' - unbelievable. They couldn't get a bed to me any sooner but guaranteed me that I would get it on the 6th January. I thought since I had waited 3 months already, I could wait another 1 and a half. Then on the 2nd December I got an email to say that my bed would now be delivered on the 25th January!!!!! After waiting now 4 months on a bed that keeps getting delayed and delayed, I cancelled my order and got a refund. I would strongly advise not to buy a bed with this company. You can only speak to them through email aswell, all the phone number options just tell you to email and no one answers the phone. Terrible company and do not care about customer service at all.