The flowers I ordered for Mother's Day arrived with roses that were wilting. Extemely disappointed. Yes, it might be the busiest day of the year, but don't charge for a product and service if you can't meet expectations. The email receipt also advised I would get a confirmation email once delivered - I didn't. It also had a link for feedback - well, there was what should have been a link but actually was invalid and useless. Was going to submit feedback via the site directly, but it doesn't seem like it would be worth the bother reading other reviews on here. Offers of 15% off the next order - no next order will be happening, that is for sure!