Avoid - Very poor quality flowers on Valetines Day and poor customer service Based on reviews everywhere I ordered flowers from Arena Flowers for my wife for Valetines day. Romance-1 £45 They turned up on time - that's as good as it got. The flowers looked old and tired with petals on the edges and in the centre of the buds showing signs of ageing / dying. Really spoilt the day and looked like I'd bought some cheap flowers. I raised a complaint via email and was sent a very poor reply, paraphrasing, give them a couple of days and take off the dead petals they will get better! Apart from being a ridiculous response - they haven't got any better. "if their quality does not improve, please get back in touch and we would be more than happy to make this right for you." 3 more emails, a contact via their web-site with no further replies and a phone call to be told they only deal with complaints via email. I'm still waiting. I'll keep trying but I won't be buying from them again or recommending them to anyone.