Libby Webb
Awful communication, 18+ week for a desk I ordered a desk back in July from Archers Sleepcentre. At the time of purchase, there was a 7-9 week wait for delivery - I was willing to wait this long as it was a desk I really liked and it wasn't available any sooner via another website. However, after 10 weeks I'd still heard nothing from the company so I got in touch only to be told it was now going to be additional 4 weeks. Having already waited 10 weeks it seemed silly to not wait the extra month so I swallowed it and hoped for no more delays. Unfortunately, those four weeks went by and I'd still heard nothing so after contacting the company AGAIN I was told the desk had been delayed further until October 31st. Miraculously, the desk actually came into stock on Halloween and I arranged delivery for Thursday 5th November. The day prior I received a text to confirm my delivery slot but on the morning of delivery I received another text to say the shipment hadn't arrived to the depot of the delivery company... Absolutely abysmal service, the lack of contact from Archers is frustrating to say the least and I honestly wouldn't not recommended them to even someone I disliked. Do yourselves a favour and pay a bit extra to get your furniture from someone more reliable. Will not be making the same mistake twice!
3 years ago
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Archers Sleepcentre has a 2.1 average rating from 107 reviews
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