Their mantra is "It's not a problem" Nothing ever seem to phase them or bother them. We are very happy with the outcome and the decision to use Aquatek was absolutely the right one. Come rain or shine the guys were there even arriving spot on time the day after it snowed. We had some last minute changes that we made along the way and both Marks (Big and little) accommodated all those changes with no fuss, advised what was practical and what would be a better option. They even guided us on the changes we didn't know we needed, but we're spot on. Definitely a good decision to use Aquatek. . .