I recently purchased a new Miele washing machine from Appliance superstore. The service was excellent and we were so pleased we chose them. Apart from a competitive price they were extremely helpful. Our old machine broke the day before we were going on holiday so we had to order a new one whilst away. I rung to check the one we had chosen was in stock and then had to contact them a few times so we could arrange delivery for just after we got home and also because I sadly lost my phone on the Yorkshire Moors. Each time they were very helpful and the machine arrived the day after we got home. We could have had it much sooner if not away. I would highly recommend Appliance Superstore and when future appliances break I will go to them for replacements. Additionally I love my new Miele washing machine even more than my old one!