I wanted to buy the Acer XB271HU (IPS version) from AO but know that Acer have dodgy quality control on this model. I tried to seek assurances from AO that if my model had excessive backlight bleed or any dead pixels they would refund it. It's a £500 monitor so my expectations are of a premium product with no faults. The consumer rights act states that if the product is not of satisfactory quality, I have the right to return it within 14 days. AO deny this repeatedly in Email correspondence, claiming that by turning it on I have "used" it (how else can I inspect it?) and instead would only act as an intermediary between me and Acer, who are notoriously difficult to deal with and have egregious RMA policies regarding dead pixels or excessive backlight bleed/IPS glow (common faults with this model). My only other option would be to pay a "restocking fee" which is up to half the price of the Item. The Consumer Rights Act of 2015 was put in place to avoid these kinds of situations which force the buyer to gamble on the quality of the product. To disallow me from even turning the monitor on to inspect it in their return policy goes against the entire basis of the recent changes to distance selling laws. I've concluded that my only option is to wait for the monitor to come back into stock on Amazon, who will accept a return no questions asked if the product doesn't meet my standards. Buying from AO is taking an unnecessary gamble.