Had a washing machine delivered for installation and removal of old one the 2 installers said my washing machine connection was wrong and they could not fit it do I was left with the old machine I told them to leave the new one I explained that the cut off switch was above they assured me I was wrong despite me having 4 previous machines in the past 15 years with no problems . I had to use a plumber who told me I was right all along they just couldn't be bothered to look or listen I had to pay more money and have the old machine taken away at an extra cost i will not use your firm again total waste of time what a day 😐