Avoid - Didn't deliver Valentines Day or Mothers Day flowers!
Ordered my Valentines Day and Mothers Day flowers in middle of January together as part of an offer on the website. Offer guaranteed delivery on Valentines Day and Mothers Day NEITHER turned up meaning I had to go out to the shops in order to have any flowers on the two most important flower days of the year. Obviously less than ideal
Asked Appleyard to acknowledge this and provide compensation and they simply pointed me to their standard T&Cs. I tried to make the point to them that this is an exceptional case where they have failed to deliver on the two biggest days of the year but they were unwilling to acknowledge this or provide any further compensation.
I don't normally write reviews but feel they should be held accountable as a flower company who can't deliver on Valentines Day and Mothers Day.
1 year ago
Appleyard London has a
4.6
average rating
from
10,878
reviews
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