I bought a custom-made laptop from Apple, which means I paid extra money to add more features, and I was very satisfied with it until I purchased the new iPhone 15, again the most expensive model. The new iPhone comes with a USB-C cable, and when I tried it for the first time with my laptop, it didn't work. I never, or hardly ever, use USB-C, which means the problem must have been there from the beginning, indicating a manufacturing issue. However, Apple wants me to pay for the repair, which I believe is absolutely wrong. I haven't done anything wrong to cause this issue; in fact, I never used that port, so why should I pay for a manufacturing problem? I am very dissatisfied with the customer service I received from Apple this time.