Driver delivering rug doctor , knocked at door we walked down 15 steps to front door we were at top of stairs ..he got into van ( after taking photo of the door closed on an angle approaching the door ) knocked once and rang bell ,we got to door as he was getting into his van ,he turned around we waved him down he drove past us disgracefully ..this is what happens when a big company sub contracts to a smaller cheap one insuring there is no responsibility ..I don't really think he even had it on the van myself ..took picture before the door ..rang bell got back in van and we shouted at him as well ..deaf as well as brainless ...