I ordered a small freezer from cookology on 14th Februrary for next day delivery.. I took a day off work but it didnt arrive, I was told by your head office it couldnt fit on the van.. I waited in again all the next day.. 16th It did not arrive.. I had a call from your head office to tell me it would definately arrive today 17th before mid day.. the depot had given there word because I had already been let down twice. Once again I have been let down. I have just rung the depot..to be told it couldnt fit on the van.. third day running.. and the could try for monday. I an completely disgusted by your company.. excellence.. I dont think so.. this is a rubbish company.. that cannot be trusted.